At Dermamode Spa, we strive to provide exceptional service to all of our clients. To ensure that we can accommodate everyone effectively, we have implemented the following appointment cancellation policy:

Deposit Requirement: A $25 deposit is required when booking an appointment. This deposit helps us reserve your spot and ensures a seamless experience for all clients.
Rescheduling and Cancellation: Clients can reschedule or cancel their appointment more than 24 hours before the scheduled time and receive a full refund of their deposit.
Contacting Us: To cancel or reschedule an appointment, please reach out to us via phone, email, or text message. Be sure to wait for our confirmation to complete the process.
Late Cancellations and No-Shows: If a client cancels within 24 hours of the appointment or does not show up, the $25 deposit is non-refundable.

Thank you for your understanding and cooperation. This policy allows us to serve all clients in a timely and efficient manner. If you have any questions or concerns, please don’t hesitate to contact us.